Recent Posts

You NEED a Customer Shut-Off Valve!

11/26/2018 (Permalink)

Why SERVPRO You NEED a Customer Shut-Off Valve! Placement of your Customer Shut-Off Valve

When water lines break, you need to shut off the water FAST!

San Bernardino County Building Code requires mountain residents to have one shut-off valve.  For maximum protection of your property you should install a shut-off valve 18" from the District's meter.

Guidelines for installing a Customer Shut-Off Valve are available from the District.  Please  visit your Water District website.  Before installing your Customer Shut-Off Valve please contact the District to obtain standards for proper installations. 

Shut off Valves should be clearly marked with a stake or pole that is easy to find in winter snow.  All family members and your patrol service, if applicable, need to be able to locate and operate the valve.

Remember, all water that passes through the water meter is the homeowner's responsibility.

SERVPRO of Big Bear/ Lake Arrowhead/ NE Rancho Cucamonga is here to help you if you have any water damage in or under your home. We are your local "on the mountain" water clean-up company.

Trees fall on houses for many reasons.

11/12/2018 (Permalink)

With the changing weather we will be experiencing those strong Santa Ana winds, rain storms, and snow fall.  All these weather conditions can cause tree branches to break and fall and trees to be uprooted.

Check around your property (and even your neighbor's) to see if there are any potentially dangerous situations with trees.  

SERVPRO of Big Bear/Lake Arrowhead/ NE Rancho Cucamonga will be there for you should your home be damaged in any way from weather caused damage. 

We are able to tarp damaged roofs and walls, remove trees and branches that have caused damage, dry out your home where water has gotten in.

We are always available, 24 hours of each 7 days of the week all year long - we take no holiday breaks if you should need us.

Call 909-878-0302 and we will answer the phone.

It doesn't take much snow for there to be damage!

11/10/2018 (Permalink)

Storm Damage It doesn't take much snow for there to be damage! The snow is coming - trim your trees!

It does not take much snow loads on trees to create damage to your property.

It is important to keep your trees trimmed from above your home. (And it is important to have the snow removed from your roof if it gets to deep.)

If you should have a tree fall on your roof we can be there to help minimize the damage that it causes by cutting back the tree branches on the roof, tarping the holes left, boarding up the walls that might have been damaged.

We can also pack out your belongings, if necessary, and place them in a storage container for you.

We are available everyday of the year and every hour of the day.  Our crews know how to drive in snow and ice and our vehicles are equipped with either all wheel drive and/or chains.

Yuk! My house smells so musty!

11/5/2018 (Permalink)

So often our mountain cabins are not used for several months and when we do open the door there is that horrid musty smell.

It is usually bacterial growth. 

CALL SERVPRO of Big Bear/ Lake Arrowhead/ NE Rancho Cucamonga and we will contain the growth area to keep the spores from spreading, use an air scrubber to remove spores from the air, and then after removing the bacteria we will spray with an antimicrobial to kill any remaining spores. If necessary we will encapsulate the area.

The common places that end up having bacterial growth are behind the refrigerator, under the kitchen and bathroom sinks, and near the water heater.

We want you to have a fresh smelling cabin and we will be there when ever you call!

What to NOT DO after water damage to your home.

10/31/2018 (Permalink)

Why SERVPRO What to NOT DO after water damage to your home. Stay away from electric outlets of all kinds!

What NOT To Do After Flooding?

Don't use television or other household appliances.

Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Don't use your household vacuum to remove water.

Don't leave books, magazines or other colored items on wet carpet or floors.

Don't leave wet fabrics in place. Hang furs and leather goods.

Don't leave valuables in the home without letting the technicians note them in your job file.

SERVPRO of Big Bear/Lake Arrowhead/ NE Rancho Cucamonga will be out quickly to begin removing the water from the places it should not be but doing these few things will keep you safe and make the dry out go more quickly.

Crestline Merchants Halloween Celebration!

10/29/2018 (Permalink)

Why SERVPRO Crestline Merchants Halloween Celebration! What a fun day!!

SERVPRO of Big Bear/Lake Arrowhead/NE Rancho Cucamonga had a wonderful time passing out candy to about 500 children and interacting with their parents on October 27! 

The weather was exceptional with temperatures in 80's and very sunny.

All the little kids wore darling costumes but the homemade ones really thrilled me.  There are a lot of talented parents in our community!  It is always fun to meet the community members and let them know we are available should they ever have a disaster at their home.

We passed out semi-melted chocolates, but the papers to color were a bigger hit, especially with the littler children.

Thanks to Cozy Cabin Realty for allowing us to set up a table in front of their office.  They had lots of customers coming and going throughout the day!  

Things to do to stay safe when your home might not be.

10/25/2018 (Permalink)

Why SERVPRO Things to do to stay safe when your home might not be. This might be a bit extreme, but you still need to know what to do if you have a flood in your home.

What To Do After Flooding?

Make sure all electric cords and outlets are out of the water. 

Gather loose items from floors facilitating a quicker start for the dry out process.

Remove art objects to a safe, dry place.

Wipe excess water from wood furniture after removal of lamps and tabletop items.

Remove and prop wet upholstery and cushions.

Place aluminum foil or wood blocks between furniture legs and wet carpeting.

Turn air conditioning on for maximum drying in summer.

Remove colored rugs from wet carpeting.

Remove excess water by mopping and blotting.

If there is significant damage collect the items you will need right away if you must move out of the house.

SERVPRO will be there quickly but by doing these few things you will facilitate a quicker start for the drying process.

Wrapping up for the weather changes!

10/16/2018 (Permalink)

As the Fall season gets going we are seeing the night time temperatures dropping below freezing. 

SERVPRO of Big Bear/ Lake Arrowhead/ NE Rancho Cucamonga cares and wants to remind you that you need to prepare your home for the colder temperatures even as you are changes your wardrobe to stay warm.

Wrap up your pipes to keep them warm, especially those that are close to outside walls. Wrap up your outdoor spigots, too, while you are at it.

Your local hardware stores can assist you with the best products to handle situations in your community.

Clean out your fireplace and chimney even as you clean out your closets and get them ready for the cold weather activities.  

SERVPRO of Big Bear/ Lake Arrowhead/ NE Rancho Cucamonga cares that you will be safe when you have those nice warm cozy fires.

Call a local chimney sweep service.  They are ready to come out and get your ready for making safe fires.

We are here if you need us, 24/7/365, but our first desire is that you are warm and dry and safe all winter.

SERVPRO of Big Bear/ Lake Arrowhead/ NE Rancho Cucamonga CARES!

How can I lessen the possibillity of mold in my house??

10/13/2018 (Permalink)

In some cases, mold in your home might make you sick, especially if you have allergies or asthma. Whether or not you're allergic to molds, mold exposure can irritate your eyes, skin, nose, throat, and lungs. Here's what you can do to combat mold problems, and take care of yourself and your home.

  • Use dehumidifiers and air conditioners, especially in hot, humid climates, to reduce moisture in the air.
  • Keep indoor humidity below 60% if possible. You can measure relative humidity with a hygrometer, an inexpensive instrument available at many hardware stores.
  • Keep air conditioning drip pans clean. Make sure drain lines are free of obstructions and flow properly.
  • Keep the house warm in cool weather. As the temperature goes down, the air is less able to hold moisture and it condenses on cold surfaces, which can encourage mold growth.
  • Add insulation to cold surfaces, such as exterior walls, floors, and windows to reduce condensation.
  • Dry wet areas within 24 to 48 hours to prevent mold growth.
  • Fix leaks and seepage. The ground should slope away from your house. If water is entering the house from the outside, your options range from simple landscaping to extensive excavation and waterproofing.
  • Have a heating and cooling contractor check your heating and cooling system to make sure it's sized and operating properly to remove humidity. If your system is too big or the airflow is incorrect, your air conditioner will not remove humidity like it should. Also, ask the contractor to check your duct system for air leaks, and proper size and air flow to each room.
  • Open doors between rooms to increase circulation, which carries heat to cold surfaces. Increase air circulation by using fans and by moving furniture from wall corners.

Mutilated Currency??

9/29/2018 (Permalink)

Fire Damage Mutilated Currency?? Burned Money

Bureau of Engraving and Printing can Redeem Mutilated Currency

The BEP redeems mutilated currency as a free public service.  Lawful holders of mutilated currency may receive a redemption at full value when:

Mutilated currency is currency which has been damaged to the extent that: Its condition is such that its value is questionable and the currency must be forwarded to the Bureau of Engraving and Printing for examination by trained experts before any redemption is made. One example of mutilated currency may be bills missing relevant security features.

Currency can become mutilated in any number of ways. The most common causes are: fire, water, chemicals, and explosives; animal, insect, or rodent damage; and petrification or deterioration by burying.

Free Public Service

  • Clearly more than 50 percent of a note identifiable as United States currency is present, along with sufficient remnants of any relevant security feature and clearly more than one-half of the original note remains; or,
  • Fifty percent or less of a note identifiable as United States currency is present and the method of mutilation and supporting evidence demonstrate to the satisfaction of the Treasury that the missing portions have been totally destroyed. 

Every year the Treasury Department handles approximately 30,000 claims and redeems mutilated currency valued at over $30 million. Your money is important.