Recent Posts

Wrapping up for the weather changes!

10/16/2018 (Permalink)

As the Fall season gets going we are seeing the night time temperatures dropping below freezing. 

SERVPRO of Big Bear/ Lake Arrowhead/ NE Rancho Cucamonga cares and wants to remind you that you need to prepare your home for the colder temperatures even as you are changes your wardrobe to stay warm.

Wrap up your pipes to keep them warm, especially those that are close to outside walls. Wrap up your outdoor spigots, too, while you are at it.

Your local hardware stores can assist you with the best products to handle situations in your community.

Clean out your fireplace and chimney even as you clean out your closets and get them ready for the cold weather activities.  

SERVPRO of Big Bear/ Lake Arrowhead/ NE Rancho Cucamonga cares that you will be safe when you have those nice warm cozy fires.

Call a local chimney sweep service.  They are ready to come out and get your ready for making safe fires.

We are here if you need us, 24/7/365, but our first desire is that you are warm and dry and safe all winter.

SERVPRO of Big Bear/ Lake Arrowhead/ NE Rancho Cucamonga CARES!

How can I lessen the possibillity of mold in my house??

10/13/2018 (Permalink)

In some cases, mold in your home might make you sick, especially if you have allergies or asthma. Whether or not you're allergic to molds, mold exposure can irritate your eyes, skin, nose, throat, and lungs. Here's what you can do to combat mold problems, and take care of yourself and your home.

  • Use dehumidifiers and air conditioners, especially in hot, humid climates, to reduce moisture in the air.
  • Keep indoor humidity below 60% if possible. You can measure relative humidity with a hygrometer, an inexpensive instrument available at many hardware stores.
  • Keep air conditioning drip pans clean. Make sure drain lines are free of obstructions and flow properly.
  • Keep the house warm in cool weather. As the temperature goes down, the air is less able to hold moisture and it condenses on cold surfaces, which can encourage mold growth.
  • Add insulation to cold surfaces, such as exterior walls, floors, and windows to reduce condensation.
  • Dry wet areas within 24 to 48 hours to prevent mold growth.
  • Fix leaks and seepage. The ground should slope away from your house. If water is entering the house from the outside, your options range from simple landscaping to extensive excavation and waterproofing.
  • Have a heating and cooling contractor check your heating and cooling system to make sure it's sized and operating properly to remove humidity. If your system is too big or the airflow is incorrect, your air conditioner will not remove humidity like it should. Also, ask the contractor to check your duct system for air leaks, and proper size and air flow to each room.
  • Open doors between rooms to increase circulation, which carries heat to cold surfaces. Increase air circulation by using fans and by moving furniture from wall corners.

Mutilated Currency??

9/29/2018 (Permalink)

Fire Damage Mutilated Currency?? Burned Money

Bureau of Engraving and Printing can Redeem Mutilated Currency

The BEP redeems mutilated currency as a free public service.  Lawful holders of mutilated currency may receive a redemption at full value when:

Mutilated currency is currency which has been damaged to the extent that: Its condition is such that its value is questionable and the currency must be forwarded to the Bureau of Engraving and Printing for examination by trained experts before any redemption is made. One example of mutilated currency may be bills missing relevant security features.

Currency can become mutilated in any number of ways. The most common causes are: fire, water, chemicals, and explosives; animal, insect, or rodent damage; and petrification or deterioration by burying.

Free Public Service

  • Clearly more than 50 percent of a note identifiable as United States currency is present, along with sufficient remnants of any relevant security feature and clearly more than one-half of the original note remains; or,
  • Fifty percent or less of a note identifiable as United States currency is present and the method of mutilation and supporting evidence demonstrate to the satisfaction of the Treasury that the missing portions have been totally destroyed. 

Every year the Treasury Department handles approximately 30,000 claims and redeems mutilated currency valued at over $30 million. Your money is important. 

Toilet Supply Line Can (and do) Fail!

9/25/2018 (Permalink)

Toilet Supply Lines Can (and do) FailA significant number of the water damage cleanup calls that we get are from customers who report that their toilet is leaking.Very often the leak is in toilet supply line itself. The toilet is not really leaking.Many of the supply lines now found on toilets have plastic nuts that attach them to the toilet and the valve coming in from the wall. Plastic nuts cannot be overly tightened because the will crack or split.It is a good idea to look at your toilet supply lines periodically to make sure that they are not starting to fail. It is an inexpensive and easy fix that might prevent you from having a very large a damaging flood in your home.Should you have a leak and need to make sure that more damage has not happened, please give us call. 909-878-0302   We are your local pro's and can be to your home before you know it!

It's Easy Being Green....a few tips

9/24/2018 (Permalink)

Here are some simple suggestions to save water and energy and money!

* Vacuum your forced air system filter so it doesn't have to work as hard to pull the air through it.

* Test your doors for leaks. Go outside in the dark and check for light shining through.

* Vacuum your refrigerator coils. Check the gasket seals by closing a piece of paper in the door.  If you can move it up and down easily, the gaskets are not sealing well, and warm air is leaking in.

* Unplug or recycle extra refrigerators. Older and second units may use as much as 40% more energy than newer models.

* Keep the dryer lint trap and the exhaust vent clean so the dryer doesn't have to work as hard. In fact, a dirty lint trap will slow down the drying process.

* Use the air-dry mode in your dishwasher.

And call us at 909-878-0302 if you find that you need to have us come and help with any  remediation issues you might find.

Lake Arrowhead Chamber of Commerce Member!

9/10/2018 (Permalink)

We just joined the Lake Arrowhead Chamber of Commerce and are looking forward to participating in their events! ME NEW MEMBERS! SERVPRO of Big Bear/ Lake Arrowhead/ NE Rancho Cucamonga Inland Empire 66ers Baseball Team Porsche Club of AmericaRiverside Region Mindy JagtLoan OfficerParamount ResidentialMortgage Group Kat DelongRealtor - Wheeler Steffen Sotheby's International Woodlands Church Positive HealthMassage N Body Works Michelle Calkins & Associates Real Estate The Lakefront Tap RoomBar & Kitchen Derek BobadillaAmerican Pacific Mortgage Dogwood Tavern Church of St. Francis Xavier Cabrini Elite Solar Network

Is my house dry yet?

9/5/2018 (Permalink)

We use very specific equipment. Our tools are state of the art and used industry wide. For moisture testing we use a strong moisture meterthat is highly accurate. We can hold it up to a material or even put probes into the material to check for the proper amount of moisture. (Wood and concrete are hardly ever 100% free of moisture.) We then place the proper amount of drying equipment into position (blowers and dehumidifiers). We come back everyday and test until the moisture meter says that we have reached the correct moisture level. When the tested areas are dried to the correct level we remove the drying equipment. You can trust us to leave your home as dry it needs to be and to get it ready for the replacement of the materials that were removed.

Yuk! My house smells horrible!

9/5/2018 (Permalink)

So often our mountain cabins are not used for several months and when we do open the door there is that horrid musty smell.

It is usually bacterial growth. 

To properly remove the growth we will contain the growth area to keep the spores from spreading, use an air scrubber to remove spores from the air, and then after removing the bacteria we will spray with an antimicrobial to kill any remaining spores. 

The common places that end up having bacterial growth are behind the refrigerator, under the kitchen and bathroom sinks, and near the water heater.

If you are thinking of selling your home it will sell much faster if it does not have the musty smell.

Bacterial growth can be a serious hazard for some people.  Take care of removing it as soon as you can.

The freezing temperatures are on the way!

9/5/2018 (Permalink)

Be prepared if you will not be in your home full time! It only takes a few minutes when you are leaving to follow these 4 simple steps to keep your home safe from a water loss.

* Leave your heater at 55 degrees

* Open the cabinet doors under your sinks

* Turn off your water supply

* Drain your water lines

If you forget to do these things you leave your home with the potential for a serious water damage loss.

Small, low water leaks can cause really big damages. You might not even see the damage because it will be in your walls or under your house.

We at SERVPRO Big Bear/Lake Arrowhead hope you have a wonderful Fall and Winter on our beautiful mountain!

A tiny candle and a BIG mess

9/5/2018 (Permalink)

Really! This really happened!

The owners of this weekend cabin accidentally left an electric candle on on their mantle when they left after a wonderful summer weekend in the mountains.

Next call they received was that their cabin was on fire and they better get up and see it.

We received the call from their insurance agent and we went right over.  The fire department was just finishing mopping up and we were getting prepared to do the board up of the doors and windows.

What a mess! Soot and water everywhere, blackened paneling, missing ceiling and roofing, smoke damage in all the rooms.

If you are so blessed to have a second home be sure that you leave it (and your main home) in a safe condition before you leave.  A second check on all things only takes a few minutes and could save you tons of heartache and thousands of dollars.