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Wildfires - How To Be Prepared & What To Do If It Happens In Your Area

8/3/2020 (Permalink)

Wildfire Smoke with SERVPRO Logo Let us help you restore your home from wildfire damage!

Wildfires have started in California. The National Fire Protection Association has tips on how to protect your home or business. 

Before wildfires threaten your area follow these steps: 

  • Clear leaves and other debris from gutters, eaves, porches and decks. This prevents embers from igniting your home.
  • Remove dead vegetation and other items from under your deck or porch, and within 10 feet of the house. Learn more about the basics of defensible space on the Firewise website.
  • Screen or box-in areas below patios and decks with wire mesh to prevent debris and combustible materials from accumulating.
  • Remove flammable materials (firewood stacks, propane tanks) within 30 feet of your home’s foundation and outbuildings, including garages and sheds. If it can catch fire, don’t let it touch your house, deck or porch.
  • Wildfire can spread to tree tops. Prune trees so the lowest branches are 6 to 10 feet from the ground.
  • Keep your lawn hydrated and maintained. If it is brown, cut it down to reduce fire intensity. Dry grass and shrubs are fuel for wildfire.
  • Don’t let debris and lawn cuttings linger. Dispose of these items quickly to reduce fuel for fire.
  • Inspect shingles or roof tiles. Replace or repair those that are loose or missing to prevent ember penetration.
  • Cover exterior attic vents with metal wire mesh no larger than 1/8 inch to prevent sparks from entering the home.
  • Enclose under-eave and soffit vents or screens with metal mesh to prevent ember entry.
  • Learn more about how to protect your home and property at

You will need to create an Emergency Plan for you and your family. Having an emergency plan will ensure that everyone knows what to do if there is a wildfire in your area. 

Things that you will need for your Emergency Plan are:

  • Assemble an emergency supply kit and place it in a safe spot. Remember to include important documents, medications and personal identification.
  • Develop an emergency evacuation plan and practice it with everyone in your home.
  • Plan two ways out of your neighborhood and designate a meeting place.
  • Learn more about emergency preparedness planning on NFPA’s emergency planning webpage.

In your community:

  • Contact your local planning/zoning office to find out if your home is in a high wildfire risk area, and if there are specific local or county ordinances you should be following.
  • If you are part of a homeowner association, work with them to identify regulations that incorporate proven preparedness landscaping, home design and building material use.
  • Talk to your local fire department about how to prepare, when to evacuate, and the response you and your neighbors can expect in the event of a wildfire.
  • Learn about wildfire risk reduction efforts, including how land management agencies use prescribed fire to manage local landscapes.
  • Learn how you can make a positive difference in your community. 
During the time a wildfire is in your area, follow these steps: 
  • Stay aware of the latest news and updates from your local media and fire department. Get your family, home and pets prepared to evacuate.
  • Place your emergency supply kit and other valuables in your vehicle.
  • Move patio or deck furniture, cushions, door mats and potted plants in wooden containers either indoors or as far away from the home, shed and garage as possible.
  • Close and protect your home’s openings, including attic and basement doors and vents, windows, garage doors and pet doors to prevent embers from penetrating your home.
  • Connect garden hoses and fill any pools, hot tubs, garbage cans, tubs, or other large containers with water. Firefighters have been known to use the hoses to put out fires on rooftops.
  • Leave as early as possible, before you’re told to evacuate. Do not linger once evacuation orders have been given. Promptly leaving your home and neighborhood clears roads for firefighters to get equipment in place to fight the fire, and helps ensure residents’ safety.
After the wildfire has been contained, continue to listen to your local news updates for information about the fire in your area. Return home only when authorities say it is safe. 

Once you can return to your home/business, take note of any and all fire/smoke damage that the building might have received. You might get a little overwhelmed, but don’t worry! SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga is here to help you! You can call us 24/7 at 909-878-0302!


The Toilet Supply Line Did All That Damage!!!

8/3/2020 (Permalink)

Bathroom SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga. "Like it never even happened."

We at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga just finished a water remediation job that had a toilet supply line malfunction.  It was on the second level of the home, so you can imagine the damage it caused…  

The entire bottom floor was destroyed by the water running down the ceiling, then the walls and then to the floors.  The ceiling and flooring were mostly wood which buckled and warped and anywhere there was drywall there was bubbling. The insulation in the crawl space also got wet. As a result, we had to remove basically everything (drywall, flooring, ceiling, and insulation) from the first level of the home.

Now is the time to check your insurance policy to make sure you have enough coverage in case you experience a major loss in your home!!

SERVPRO can handle any kind of storm damage!

7/19/2020 (Permalink)

SERVPRO logo We can help with any storm damage!

I am sure you know that storms can cause horrific damage and come without notice! We have been there to help after Rainstorms that flood the area and Wildfires which can leave horrible smoke damage! 

SERVPRO is the number one leader in Disaster Recovery with more than 1,700 franchise locations across the country. In the event of a large storm the Disaster Recovery Team is available to rush in and help. This team consists of franchise locations across the state that have the tools, training and resources to handle the unpredictable. 

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods

In 2019, our location was getting calls every 5 minutes to help with water/flood damage at both residential and commercial properties. We were able to call in the SERVPRO Storm Team to help us ensure that all of the properties were taken care of and restored as if there wasn’t any water in their buildings! 

You don’t have to worry about storm damage to your property! SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga is here to help! Give us a call 24/7 at (909) 878-0302!

Businesses are starting to open up in Big Bear!

6/30/2020 (Permalink)

As some businesses start to open their doors and welcome customers in, we all look forward to transitioning into a more normal way of doing things. Just thinking about getting back to our daily activities and just going out for lunch, picking something up at the store, or just being outside to enjoy the nice weather that we are having, puts a smile on our faces.

Even though our city is taking steps forward, we must also remember to follow social distancing guidelines, practice good hygiene and to wear masks when you are out in public. We all need to do our part.

If you are a business owner that just is not sure if they have their business ready for customers, do not worry! SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga is here to help your business! Our professional staff will help you clean your business! We use the

best equipment and supplies for the job. And all of our expert cleaning practices are in accordance with the guidelines that were provided by the Centers for Disease Control (CDC) and local authorities.

Remember SERVPRO is Here to Help! Call us day or night at (909) 878-0302!

SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga will help get your Church ready to reopen!

6/1/2020 (Permalink)

SERVPRO logo Here to Help!

Religious Institutions play a vital role in our communities! They help lead, inspire and guide the people that go to their services.

SERVPRO is being called on by numerous businesses across the area to clean, disinfect and sanitize their properties. Our staff are all highly trained and adheres to social distance guidelines. All of SERVPROS cleanup practices are in accordance with the guidelines that were provided by the CDC and local authorities.

Give SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga a call (909) 878-0302. We are here to help you make your Religious Institution safe, so you can open your doors to all of your followers!

SERVPRO Specializes in Commercial Carpet Cleaning!

5/29/2020 (Permalink)

The staff at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga have been doing carpet cleaning for over 30 years. We have dealt with all cleaning levels, believe me when I say that we have seen it all!

We understand the need to have your office/restaurant/church/store carpets cleaned at the hours when you are not open for business, and we accommodate that for you.  We use air movers to help facilitate a quick drying so you can open on time the next day. Because we know that no one wants to walk into a building with soggy carpets. 

We at SERVPRO have some of the best equipment, an understanding of carpet types, very effective cleaning agents, and our staff is highly trained and professional.

We do not give quotes over the phone because cleaning cost is not just about square footage. We have to consider the amount of soil, the material the carpet is made of, and the age/condition of the carpet.

Give us a call at (909)878-0302 to schedule your appointment to get your specialized quote.

Smoke Damage Can Linger After A Fire.

5/26/2020 (Permalink)

You just had a small fire in your home, luckily you were able to put it out yourself. Everything is all better…. Right? Not really. If there was a fire in your home, then there was also smoke. Smoke can have lingering damage. 

 There are three important facts about Smoke Damage that you might not think about, they are:

  1. Smoke damage can be Hazardous to your Health. Smoke and the pollutants that it carries can linger in your home for a long time after the fire is put it. Breathing that in can cause major health issues.
  2. It causes Discoloration in your home. The walls in your home can become yellowed if smoke sits in your home for too long. This can cause permanent damage that will have to be replaced.
  3. Damage from Smoke is Stinky.  Smoke has a very recognizable smell that will linger for a long time if not properly cleaned because it is within your home.

If you have had a fire in your home and want to make sure the smoke damage is professionally cleaned with the high-quality products/equipment give SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga a call! We will send our technicians out to your house as soon as we can! We have 24/7 Emergency Service!

Even Dishwashers Can Cause Leaks and Mold!

5/23/2020 (Permalink)

Dishwashers can cause quite a bit of damage when they leak. I am sure we have all seen little puddles of water on the floor from a leaking Dishwasher. But the bigger leaks, that you usually cannot see right away. That water could cause thousands of dollars of damage to cabinets and floors! Let us not forget to mention the risk of mold that water could cause!

Here are six reasons why your dishwasher could be leaking:

  • Leaky Dishwasher Door
  • Leaky Dishwasher Tub
  • Damaged or Loose Valves
  • Improper Alignment
  • Wrong Dishwasher Detergent
  • Overfilled Dishwasher

If this happens to you, don’t let the water sit, dry it up the best you can. Then give SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga a call at (909) 878-0302 to take care of the rest of the clean up!

Windstorms Can Cause Damage To Your Home

5/18/2020 (Permalink)

Windstorms can cause damage to your home.  The storms can last for a few minutes or they may last for a few hours and even several days when they come from large weather systems.  Wind speeds during a windstorm typically exceed 35 miles per hour. When cold fronts pass over mountains, cold air accelerates even more as it moves downslope.  Blizzards can occur when the windstorms pass over snow covered ground. 

The causes of longer periods of windstorms are large differences in atmospheric pressure across a region and the jet stream winds overhead.  Windstorms can also create dust storms and sandstorms in dry areas. Tornadoes and cyclones also produce wind damage however they are usually classified separately because the wind speeds are much higher. 

The most common damage caused by windstorms are:

  •         Roof damage
  •         Fallen trees
  •         Down power lines

It is important to keep your insurance up to date, just in case you need to make a claim, be sure to take photos of the damage that the windstorm causes to your home.  It may or may not be covered.  Insurance does not cover gradual damage, so it is important to upkeep your property.  After a windstorm it is suggested to check the roof for loose shingles or spots of missing asphalt as the wind tends to cause damage to the edges of the roof first, causing a chain reaction.  If the roof is old or you suspect it’s got issues you should have it checked as it could cause the roof to leak or rot due to water exposure.

We at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga are here to help!

SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga specialize in Fire/Smoke and Water Repair

5/13/2020 (Permalink)

It can be pretty devastating when you have damage done to your home or store due to fire and smoke. Your mind will be filled with so many concerns and questions as you look around the damaged area. No need to worry! We have a 24-Hour Emergency Service! Our company is locally owned and operated which means we are faster to any size disaster.

One thing that you might not think about as you look at the damage that was done, is that there is not only Fire damage. But there will be Smoke and Water damage due to the efforts used to put the fire out. Don’t worry about all of that, we have it all covered too! We are a trusted leader in the restoration industry and we have highly trained Fire Restoration Technicians so they know what to look for and how to get your house or business back up and running as if it never happened!