Recent Posts

Thanksgiving Storm 2019

12/3/2019 (Permalink)

Tree on Home Winter Storms Can Leave You without Power, Be Prepared!

This Thanksgiving week Big Bear received the largest storm in more than 50 years. The snow caused gridlock on all roads leading to the mountain communities and eventually closure of all roads on the holiday. More than 8,000 people were still without power as of Saturday. Many gas stations ran out of fuel and grocery stores out of supplies, as delivery trucks were not able to reach them.

This serves as a reminder of how important it is to be prepared for these situations.

  • In your car, carry chains/cables, water, blankets and warm clothing, jumper cables, ice scrapers and flashlights. Make sure you have plenty of fuel before embarking.
  • For your home be prepared with non-perishable groceries, water, shovels, extra medication, baby supplies, heat and light sources (propane camping items are suggested).

Remember that SERVPRO of Big Bear is here to help with disasters, including trees that have fallen on your home, tarping of roofs, emergency generators, water leak repairs and more. 

New Sprinter for SERVPRO of Big Bear!

12/3/2019 (Permalink)

Current Sprinter Our Current Sprinter Will Soon Have A Mate!

We are excited to announnce the purchase of a new Sprinter van for SERVPRO of Big Bear, Lake Arrowhead, N.E. Rancho Cucamonga! This will be dedicated to our reconstruction services - Did you know that we are a Licensed Contractor, able to repair your home? We look forward to servicing your needs!

What Are Ice Dams and How Do I Prevent Them?

12/2/2019 (Permalink)

Icicles on Eave of Home Icicles can be a sign of an ice dam, however they can form without icicles being present

Ice dams can be damaging to your roof, eaves, and even cause water to back up under shingles and in to your home. This can happen when snow melts from the warmer top portion of your roof and runs towards the colder eave, where it freezes. Heavy snow can worsen this effect, as it will hold the warmer air under the snow layer and allow the ice to accumulate. How can you prevent this problem?

1) Keep your gutters clean

2) Make sure heat sources to the attic are blocked and that there is ventilation allowing cold air to circulate in to the attic space

3) Insulate the space between the living space and attic

4) Clean heavy snow off of the roof with a roof rake

5) Install electric heat cable in a "z" pattern along your roof line

Always know, that should you have a problem, SERVPRO of Big Bear, Lake Arrowhead and N.E. Rancho Cucamonga is ready to help!

How To Winterize My Vacation Home

12/2/2019 (Permalink)

Broken Pipe Even without snow or rain, you can still have problems

There are many things you can do to secure your vacation home during winter months. Taking these steps can prevent serious, costly damage. 

1) Adjust your thermostat to stay between 50-55 degrees

2) Shut off water at the stop and waste valve. Next, open all faucets inside and let the water drain, as well as flush the toilet so the tank and bowl are empty. Keep the faucets open. Pour antifreeze in each sink, drain and toilet. This will keep any remaining water from freezing and breaking a pipe

3) Close the dammper or flue on your fireplace so neither weather or critters can get in

4) Make sure windows are secure and put on storm windows or shutters, if you have them

5) Clean out fridge of perishable items. If you want to empty it, unplug and leave the doors propped open

6) Check your gutters and make sure they are clear

7) Tell a neighbor you trust and set your alarm

Always know, SERVPRO of Big Bear, Lake Arrowhead, N.E Rancho Cucamonga will help if you have any problems!

There Are MANY Causes of House Fires!

12/28/2018 (Permalink)

This blog is help make you aware of the many ways that fires start in houses so that you can take good care to remove these potential situations.

1. COOKING - Never put out a stove with water; use a lid or cover of some sort (a cookie sheet works well).

2. HEATING - Keep portable heaters away from flammable materials and change out

3. SMOKING IN BED (OR ON THE SOFA) - Just do not do it.

4. ELECTRICAL EQUIPMENT, including frayed and overloaded extension cords and overloaded extension cords. (If they feel warm unplug them.)

5. CANDLES - Keep them away from the edge of tables and shelves and any place where they might get knocked over.  Blow them out when you leave.

6. CURIOUS KIDS - Keep them away from matches and lighters, especially.

7. FAULTY WIRING that can overload your circuit box.

8. BARBECUES need to be kept 3 feet from any burnable materials. That includes what is under them.

9. FLAMMABLE LIQUIDS can catch fire all by themselves if left in an area that is hot or near flame


You NEED a Customer Shut-Off Valve!

11/26/2018 (Permalink)

Placement of your Customer Shut-Off Valve

When water lines break, you need to shut off the water FAST!

San Bernardino County Building Code requires mountain residents to have one shut-off valve.  For maximum protection of your property you should install a shut-off valve 18" from the District's meter.

Guidelines for installing a Customer Shut-Off Valve are available from the District.  Please  visit your Water District website.  Before installing your Customer Shut-Off Valve please contact the District to obtain standards for proper installations. 

Shut off Valves should be clearly marked with a stake or pole that is easy to find in winter snow.  All family members and your patrol service, if applicable, need to be able to locate and operate the valve.

Remember, all water that passes through the water meter is the homeowner's responsibility.

SERVPRO of Big Bear/ Lake Arrowhead/ NE Rancho Cucamonga is here to help you if you have any water damage in or under your home. We are your local "on the mountain" water clean-up company.

Trees fall on houses for many reasons.

11/12/2018 (Permalink)

With the changing weather we will be experiencing those strong Santa Ana winds, rain storms, and snow fall.  All these weather conditions can cause tree branches to break and fall and trees to be uprooted.

Check around your property (and even your neighbor's) to see if there are any potentially dangerous situations with trees.  

SERVPRO of Big Bear/Lake Arrowhead/ NE Rancho Cucamonga will be there for you should your home be damaged in any way from weather caused damage. 

We are able to tarp damaged roofs and walls, remove trees and branches that have caused damage, dry out your home where water has gotten in.

We are always available, 24 hours of each 7 days of the week all year long - we take no holiday breaks if you should need us.

Call 909-878-0302 and we will answer the phone.

It doesn't take much snow for there to be damage!

11/10/2018 (Permalink)

The snow is coming - trim your trees!

It does not take much snow loads on trees to create damage to your property.

It is important to keep your trees trimmed from above your home. (And it is important to have the snow removed from your roof if it gets to deep.)

If you should have a tree fall on your roof we can be there to help minimize the damage that it causes by cutting back the tree branches on the roof, tarping the holes left, boarding up the walls that might have been damaged.

We can also pack out your belongings, if necessary, and place them in a storage container for you.

We are available everyday of the year and every hour of the day.  Our crews know how to drive in snow and ice and our vehicles are equipped with either all wheel drive and/or chains.

Yuk! My house smells so musty!

11/5/2018 (Permalink)

So often our mountain cabins are not used for several months and when we do open the door there is that horrid musty smell.

It is usually bacterial growth. 

CALL SERVPRO of Big Bear/ Lake Arrowhead/ NE Rancho Cucamonga and we will contain the growth area to keep the spores from spreading, use an air scrubber to remove spores from the air, and then after removing the bacteria we will spray with an antimicrobial to kill any remaining spores. If necessary we will encapsulate the area.

The common places that end up having bacterial growth are behind the refrigerator, under the kitchen and bathroom sinks, and near the water heater.

We want you to have a fresh smelling cabin and we will be there when ever you call!

What to NOT DO after water damage to your home.

10/31/2018 (Permalink)

Stay away from electric outlets of all kinds!

What NOT To Do After Flooding?

Don't use television or other household appliances.

Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Don't use your household vacuum to remove water.

Don't leave books, magazines or other colored items on wet carpet or floors.

Don't leave wet fabrics in place. Hang furs and leather goods.

Don't leave valuables in the home without letting the technicians note them in your job file.

SERVPRO of Big Bear/Lake Arrowhead/ NE Rancho Cucamonga will be out quickly to begin removing the water from the places it should not be but doing these few things will keep you safe and make the dry out go more quickly.