Recent Posts

Dealing With a Toilet Overflow? Keep Calm and Call the Professionals

11/15/2021 (Permalink)

An overflowing toilet When dealing with sewer damage, the best thing to do is to call in a professional sewage company to help fix the issue. SERVPRO is your best option!

Do You Have A Toilet Overflow? Keep Calm And Call in the Experts

Dealing with a flooded toilet is probably one of the most frustrating and disgusting things you will ever have to deal with as a homeowner or renter. Unfortunately, it's also one of those things that most people may have to deal with in their lifetime. If you ever encounter sewer damage of any kind, it's important that you know what steps to take to clean up the mess as safely and effectively as possible. After discovering the overflow:

  • Locate the water shut off valve and turn off the toilet water.
  • If the water is clean, remove as much as possible.
  • If you know there is a foreign item in the toilet, get some sanitary gloves, reach in and remove the item.
  • If the problem persists, contact your local water cleanup specialist ASAP.

If you are unable to remove the clog by following the above advice, and contact a Big Bear Lake, CA, water cleanup specialist.

Preventing Secondary Damage

A toilet overflow, if not cleaned and dried properly, can cause secondary sewer damage. Secondary water damage is often seen as a direct result of the primary incident because it is caused by excess moisture in a room or area. It typically occurs when a water incident is not cleaned up in a timely fashion, or when a room is not thoroughly dried after a flood or other event.

Effects of Secondary Damage

Secondary damage can be just as harmful, if not more so, as primary damage. Some effects of secondary damage include the following:

  • Black mold
  • Cracked or sagging drywall
  • Buckling hardwood floors
  • Peeling vinyl

When dealing with sewer damage, the best thing to do is to call in a professional sewage company to help fix the issue. Once a professional plumber has removed the clog, your local Big Bear Lake, CA, water damage remediation team can help you fix the secondary damage in a quick, cost-effective and safe manner.

3 Flood Facts for Commercial Building Renters

11/15/2021 (Permalink)

Abandoned buildings were flooded. Flood damage restoration and cleanup are no problem for SERVPRO! If you've experienced a fire in your building, call the right company!

3 Flood Facts for Renters of Commercial Buildings

Renting a Big Bear City, CA, commercial building comes with many responsibilities. However, you may not be aware of your duties before and after a flood. Flooding can have a number of sources and may not be covered by basic renter’s insurance. Understanding the facts about flooding, as well as your responsibilities and rights as a tenant, can help you move forward with confidence during this type of emergency.

1. Building Repairs Are the Landlord’s Duty

If you do not own the building where your business is located, then your landlord should be responsible for repairing any flood damage. For example, if water shorted out the building’s electrical supply or damaged the flooring, it is his responsibility to call contractors in to make the necessary repairs. The repair of other systems, such as internet access, air conditioning and plumbing, also fall under your landlord’s accountability.

2. Flood Damage Is Not Always Covered by Insurance

Your renter’s insurance may cover fire or theft, but it is important to understand that most policies do not cover flooding under umbrella coverage. In most cases, you would have to purchase flood insurance that is separate from the policy you carry now. If you rent in an area that is prone to flooding, it may be wise to look into coverage that can protect your belongings and to research the cost of a flood damage and restoration service that can help you salvage important items.

3. Your Landlord’s Insurance May Not Cover You

Having knowledge of your insurance coverage in case of a flood can be vital to the survival of your business after a flood. In most cases, the landlord’s policy does not cover his tenants’ belongings, so it is important that you have effective coverage and update it as needed as you expand your company.

Flooding can devastate your Big Bear City, CA, business, so you may want to take the time to understand the details of your renter’s insurance. The more aware you are, the better prepared you can be in case of a flood.

Fire Insurance: 3 Instances Where Damages May Not Be Covered

11/15/2021 (Permalink)

businessman present insurance concept with house on fire Fire insurance usually does not cover damage a vacant home fire or its contents.

Three Situations In Which Fire Insurance May Not Be Covered

Having fire insurance for your Fawnskin, CA, home can protect it and your belongings from the ravages of smoke and flames. Since a home fire is almost impossible to predict, your insurance can cast a wide safety net when it comes to helping you recoup any losses. However, there are a few cases where fire insurance might not cover the damage and knowing what they are can help you be prepared for the future.

1. Arson

Arson can be a common cause of fire, especially if the homeowner is short on cash and his or her home is worth more destroyed than whole. Those who set a deliberate home fire might do so for several reasons; however, today’s forensic science techniques can detect when accelerant has been used or identify flash burn patterns that usually do not occur during natural fires, which can be helpful for investigating a suspicious blaze.

2. If a Home Is Empty

Fire insurance usually does not cover damage a vacant home fire or its contents. While all insurance providers have different definitions, most might consider a home to be vacant after it is left empty for more than 30 days. If you plan to travel or be away for an extended period of time, contact your insurance company and ask about modifying your policy to protect your home while you are gone.

3. Fraud

Being untruthful about what caused a home fire may prompt an insurance company to refuse your claim. Even if a fire started accidentally, trying to downplay or lie about the circumstances to your fire damage and restoration technicians or insurance adjuster may result in you having to pay for the damages out of pocket. Even if the cause of the fire was embarrassing, honesty is the best course of action when describing the details.

Fire insurance for your Fawnskin, CA, residence can help you recover quickly after a blaze. However, certain circumstances can make that coverage null and void, so you might want to take your time when filing a claim.

Extinguish All Doubts About How To Use a Fire Extinguisher

11/1/2021 (Permalink)

How To Use a Fire Extinguisher

If something ignites at your Big Bear Lake, CA, business, acting immediately will mitigate the amount of mayhem and loss a fire can cause. If your evacuation path is safe and will remain so, the first line of defense is a fire extinguisher. Educating yourself and others on the proper containment before flames spread is key to promptly preventing fire damage.

Simplify the Steps for Easy Recollection in Stressful Times

The Occupational Safety and Health Administration recommends the widely used P.A.S.S. acronym for remembering the simplified procedure of operating an extinguisher:

  • Pull the safety-pin at the top to break the safety seal
  • Aim for the bottom of the fire
  • Squeeze the handle or button
  • Sweep horizontally while still aiming at the fire’s base

Spraying should continue until the blaze disappears. If the fire still roars after the extinguisher’s contents are empty, you should immediately evacuate yourself and others. If the blaze grows or presents a threat to the evacuation route, get to safety and let emergency services arrive.

Be Prepared With the Correct Class Within Grasp

There are multiple types of fire extinguishers. Some should not be used in certain fires as they may worsen the fire damage. They have labels displaying certain classes so you can easily distinguish their uses.

Class A are water-based extinguishers for cloth, wood, rubber, paper, and plastic fires. Class B use carbon dioxide to put out fires in flammable liquids such as oil and grease. Electrical fires need either a Class C or multipurpose dry chemical agent.

A kitchen fire requires a special class K wet and dry chemical extinguisher that is specially made to handle intense deep fryer fires that Class B cannot.

Do Your Best and Let Professionals Handle the Rest

In the aftermath of a fire, there will be damage. Your business can receive professional restoration from your local commercial fire restoration company. Knowing how to choose and use the appropriate fire extinguisher, you are able to lessen the fire damage to make restoration services even easier and cheaper. Fires don’t have to turn your profits red too.

What If My House Is Only a Little Moldy?

11/1/2021 (Permalink)

How To Remove Mold Growth From Your House

If you’re only seeing the beginnings of a mold outbreak, it may be possible to contain and remediate your house mold on your own. If you’ve only got small mold deposits in your Big Bear City, CA, home, here are a few pointers on how to carefully remove mold growth from your house.

Cleaning Small Amounts of Mold

To clean a small amount of mold from your home, you should:

• Always wear protective equipment. Cover your eyes, mouth, and nose. Make sure to wear gloves and clothing that can either be washed or thrown away when you’re done.

• Find and remediate the source of moisture. Before getting rid of the mold, get rid of the source or the mold will only come back. You’ll usually find some kind of water damage fueling house molds, such as leaking pipes or condensation.

• Wipe the affected area with detergent and water. A mild mix of detergent and water should serve to wipe away the mold without damaging the surface underneath it. If your house mold won’t wipe off with this mixture, you may be dealing with deeper infestation requiring professional support.

• Only use bleach sparingly. Bleach can sometimes kill mold, but it will also damage the surfaces underneath it.

• Soak affected items with baking soda and vinegar. Baking soda and vinegar are age-old solutions for killing mold. These can work on patches on the walls or floors, or on personal items that need to be cleaned. Soak these items in a solution of baking soda and vinegar; scrub the mold spots with the same solution before washing.

What You See May Not Be What You Get

Even if you only see small amounts of mold in your home, you may actually have a deeper infestation hidden behind wallpaper, drywall, floorboards, or linoleum tile. Make sure to reach out for help if you suspect you may have a mold infestation larger than what you can see with the naked eye.

4 Lessons To Help Your Child Prepare To Escape a Fire

11/1/2021 (Permalink)

Kids Safety During a Home Fire

No parent wants to think that a fire could put his or her child’s life in danger. However, as frightening as that thought is, fire is a very real danger in Fawnskin, CA. It can be very important to consider how to prepare your child to escape from a fire if necessary. Here are three tips to help you educate your child about kids safety during a home fire.

1. Teach Them How To Fire Crawl

Your child should understand how to move around in a fire. The most common fire crawl is to get down on your hands and knees like a baby, lower your forearms to the ground and crawl with your face toward the ground.
If the air is too hot to have your backside up, another common fire crawl is to crawl on your belly, with your legs against the ground.

2. Explain How To Check Doors for Heat

Another thing you can do to promote kids safety is to show your child to how to check the heat of doors. Instruct your child to press his or her hand against any closed door before opening it. If it is cool to the touch, the door can be opened slowly and carefully. If the door is hot, your child should not open the door.

3. Review Your Fire Escape Plan

Once you have made your escape plan, practice it with your child. Make sure your child knows that once he or she has gotten out of the house, he or she is not to go back inside for any reason. Not even if other loved ones are still in the house, not under any circumstance. Designate a meeting place outside of your house where your child should go after escaping the fire.

It can be overwhelming to create a kids safety plan in case of a fire. Following these tips can help ensure that your child stays protected should a fire occur.

It’s the Season to Find Mold at Your Commercial Property

4/26/2021 (Permalink)

Now that spring is here, it is time to keep a watchful eye on a pesky problem that could arise from small water intrusions or excessive moisture that your building has received over the winter months - MOLD – molds love to grow on any surface such as wood, insulation and carpet so they can be found anywhere on your property. 

Mold can spread quickly if untreated in a few days if it is not treated properly.  We here at the SERVPRO of Big Bear/Lake Arrowhead/NE Rancho Cucamonga are here to help with the remediation! We have the training and qualifications to remediate the mold situation. 

Mold can easily be contained when caught in time, that is why it is important to check crawl spaces in the attic and underneath the buildings. 

 If you have any mold and need SERVPRO of Big Bear/Lake Arrowhead/NE Rancho Cucamonga’s help give us a call at 909-878-0302.  We’ll make it “Like it never even happened."

Safety Tips To Follow When You Have Pets

2/26/2021 (Permalink)

Cat sitting in an open stove.

We know that pets are important members of our families. So, we have compiled a list of things that we can all do to help keep our fur babies safe in the event of a fire:

  • Make sure you check your smoke detectors regularly. Make sure they are installed correctly and that they have working batteries.        
  • Do not leave your pet(s) unattended with a lit fire or candles around your home.       
  • Keep updated tags with your contact information on your pet(s). If your pet is chipped, make sure your information is current.     
  • Place a decal in your front window listing your pet(s), so first responders can assist in locating them.    
  • Have an evacuation plan and practice it.        
  • If in an evacuation area, have a bin ready with supplies such as bowls, water, food, medication, leashes, etc. This will make the evacuation processes smoother with your pet(s).

If you had a fire in your home, give SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga a call at (908) 878-0302. Our professionally trained technicians will not only clean up the fire/water damage but we will take care of the reconstruction as well! We will make it "Like it never even happened."

SERVPRO Is A Licensed Contractor

2/2/2021 (Permalink)

Let us help you get things back to normal!

Did you know that SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga is a licensed contractor? 

 You are probably wondering what that means for you…

 Well, what that means is, when your kitchen is left looking in complete disarray after a fire or your bathroom toilet has sprung a leak, we can also put it back together for you! 

 If a tree branch falls onto your home leaving a hole in your roof, we can fix it up like it never happened.

 This means that we can and will do the clean up on your property as well as the fix up to get your home or business back to the way it was before the damage was done.

Give us a call at (908) 878-0302, night or day!

It is important to do a chimney sweep yearly, or you may have a fire

1/22/2021 (Permalink)

Give us a call at (909) 878-0302 to clean your chimney and save you from fire damage in the future.  

There are many reasons that your chimney needs to be cleaned. Dirty chimneys can cause chimney fires. These fires can cause damage to the structure, destroy your home and cause injuries or death.  The most important reason is to avoid creosote buildup.  Creosote is a natural by-product of burning a fire in your fireplace and is the leading cause of chimney fires.  It is a smelly corrosive material that is incredibly combustible.  Extreme heat and embers that drift up through the chimney can ignite the creosote buildup, causing a fire to burn in your chimney. 

It is important to only burn seasoned or dried out wood in your fireplace and you should only start fires with clean newspaper or dry kindling.

Three indications that a chimney fire may be ready to occur are loud cracking and popping noises, a lot of dense smoke and an intense hot smell.

SERVPRO of Big Bear would like to remind you that it is important to remember, clean chimneys don’t catch on fire!