Recent Water Damage Posts

Are Pine Needles Building Up On Your Home? They Can Cause Water Damage!

9/28/2020 (Permalink)

SERVPRO Logo with Pine Needle Background Don't let fallen pine needles cause trouble for your property! Call SERVPRO at 909-878-0302 to help clean it up!

Fall is such a beautiful season with all of its changing colors and crisp fresh air. Even though you might be happy to see the temperatures going down so you can wear your super comfy fall clothes, you won't be happy when you realize that the pine needles that are piling up on your home or business actually caused some damage to your property! Are you scratching your head and wondering how something so silly like pine needles can damage your property… let me tell you how!

  1. When pine needles gather in piles with other debris from around your home/business, they hold any moisture that they might have collected from the morning dew or rain that might have fallen. When water sits in one spot on your roof for too long, it can cause your roof to leak or rot.
  2. Piles getting caught in your gutters can stop water flow. This trapped moisture inside your gutter can damage the rafter tails.
  3. If your gutter is clogged enough, it can cause overflow, which can damage your property’s foundation due to the water puddling instead of being taken away by the gutter’s downspout.

So, as the season is changing, you definitely need to keep those falling pine needles on the top of your list of things to take care of for your home/business. Let SERVPRO help you tackle that task! We will not only clean up the needles for you, but we will let you know if there was any damage caused by them, and then help you bring your property back to the way it was before the damage! 

SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga will make it "Like it never even happened." Give us a call 24/7 at 909-878-0302!

The Toilet Supply Line Did All That Damage!!!

8/3/2020 (Permalink)

Bathroom SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga. "Like it never even happened."

We at SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga just finished a water remediation job that had a toilet supply line malfunction.  It was on the second level of the home, so you can imagine the damage it caused…  

The entire bottom floor was destroyed by the water running down the ceiling, then the walls and then to the floors.  The ceiling and flooring were mostly wood which buckled and warped and anywhere there was drywall there was bubbling. The insulation in the crawl space also got wet. As a result, we had to remove basically everything (drywall, flooring, ceiling, and insulation) from the first level of the home.

Now is the time to check your insurance policy to make sure you have enough coverage in case you experience a major loss in your home!!

Even Dishwashers Can Cause Leaks and Mold!

5/23/2020 (Permalink)

Dishwashers can cause quite a bit of damage when they leak. I am sure we have all seen little puddles of water on the floor from a leaking Dishwasher. But the bigger leaks, that you usually cannot see right away. That water could cause thousands of dollars of damage to cabinets and floors! Let us not forget to mention the risk of mold that water could cause!

Here are six reasons why your dishwasher could be leaking:

  • Leaky Dishwasher Door
  • Leaky Dishwasher Tub
  • Damaged or Loose Valves
  • Improper Alignment
  • Wrong Dishwasher Detergent
  • Overfilled Dishwasher

If this happens to you, don’t let the water sit, dry it up the best you can. Then give SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga a call at (909) 878-0302 to take care of the rest of the clean up!

Is Your Hot Water Pipe Leaking Inside Your Walls or From your Water Heater?

5/8/2020 (Permalink)

If a hot water pipe starts leaking inside your walls, it can cause major damage and there may be several issues. Finding the leak is the most difficult part. It is very inconvenient, causes mold to grow and costs money. 

There are generally 3 reasons to consider why a hot water pipe starts leaking:

  1. There is increased water pressure in the tank
  2. A faulty float valve
  3. An overused washer

One of the most basic dangers of a leaking water heater is the damage to the surrounding floor and walls.  Again, it can lead to mold and even seep down into the foundation of the home and can weaken the foundation.  If water is coming from the water heater it has the potential to be dangerous and even deadly.  If gas is leaking near the water heater, the ignition flame can ignite the gas causing an explosion.  The water pressure heats and begins to build up pressure inside the tank which causes the explosion.  

The following steps need to be taken to fix the problem:

  1. Turn off the water to the tank
  2. Turn off the power supply to the tank
  3. Determine the location of the leak
  4. Loosen the drain valve
  5. Try to release the pressure going into the tank.

Most insurance policies cover burst pipes and water heater leaks.  Water damage is generally covered if the cause was accidental and unpredictable.

Ice Dams could cause Mold!

3/26/2020 (Permalink)

An ice dam is a ridge of ice that forms at the edge of a roof and prevents water, because of melting snow, from draining off the roof. This water then backs up behind the dam which can leak into a home and cause damage to walls, ceilings, insulation and other areas.

When the moisture enters the home from ice dams, it can lead to the growth of mold. It takes very little time for mold to start forming and growing to cause a bigger problem!

Ways to prevent Ice Dams from forming:

1) Keep your gutters clean

2) Make sure heat sources to the attic are blocked and that there is ventilation allowing cold air to circulate into the attic space

3) Insulate the space between the living space and attic

4) Clean heavy snow off of the roof with a roof rake

5) Install electric heat cable in a "z" pattern along your roof line

Always know, that should you have a problem, SERVPRO of Big Bear, Lake Arrowhead and NE Rancho Cucamonga is ready to help!

Roof Leaks/Damage and how to Prevent Them

3/23/2020 (Permalink)

There has been a lot of snow lately, is your roof ready for it? Not having regular maintenance checks on your roof could cause it to leak resulting in the possibility of mold forming and the roof could end up getting damaged. Here are a few tips on how to prevent that from happening:

  • Have regular roof inspections
  • Pay attention to flashing on your roof
  • Make sure your roof ventilation is clear
  • Maintain your gutters
  • Keep the trees away from your home
  • Replace missing or torn shingles IMMEDIATELY

Getting a professional to inspect your roof can really help prevent your roof from leaking as they can spot signs of early damage. If the flashings are not installed properly on your roof around vents or wall/roof junctions, water can leak into your home and cause damage. Ventilation in your attic will help prevent any damage being done to your home because of moisture and mold. Improper ventilation can cause heat and moisture to build up resulting in damage to your insulation, rotting and shingles to buckle. Keeping gutters and downspouts unclogged will prevent water from backing up under the roofing material. Trees should be trimmed and away from your home to help keep the gutters clean. Maintain your roof to prevent any damage to your home.

If you do experience a roof leak, SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga is always here to help! We will get your roof covered as soon as possible to help prevent and more damage to your home.

Toilet Supply Lines Can (and do) Fail!

9/25/2018 (Permalink)

Toilet Supply Lines Can (and do) FailA significant number of the water damage cleanup calls that we get are from customers who report that their toilet is leaking.Very often the leak is in toilet supply line itself. The toilet is not really leaking.Many of the supply lines now found on toilets have plastic nuts that attach them to the toilet and the valve coming in from the wall. Plastic nuts cannot be overly tightened because the will crack or split.It is a good idea to look at your toilet supply lines periodically to make sure that they are not starting to fail. It is an inexpensive and easy fix that might prevent you from having a very large a damaging flood in your home.Should you have a leak and need to make sure that more damage has not happened, please give us call. 909-878-0302   We are your local pro's and can be to your home before you know it!

Is my house dry yet?

9/5/2018 (Permalink)

We use very specific equipment. Our tools are state of the art and used industry wide. For moisture testing we use a strong moisture meterthat is highly accurate. We can hold it up to a material or even put probes into the material to check for the proper amount of moisture. (Wood and concrete are hardly ever 100% free of moisture.) We then place the proper amount of drying equipment into position (blowers and dehumidifiers). We come back everyday and test until the moisture meter says that we have reached the correct moisture level. When the tested areas are dried to the correct level we remove the drying equipment. You can trust us to leave your home as dry it needs to be and to get it ready for the replacement of the materials that were removed.

Toilet Over Flow Creates Multiple Clean Up Issues

8/20/2018 (Permalink)

Sometimes a sewer line can become blocked due to roots, collapse of the line, or other blockage.  This creates an issue with sewage water backing up in the house.

In this case when doing the laundry the used water could not drain out through the blocked sewer line so it backed up into the bathtub and the toilet causing the overflow.

If you notice water coming up into your bathrub, sinks, or toilet call the plumber right away.  Have them check to see if there is a sewer line backup.

Then call SERVPRO of Big bear/Lake Arrowhead/NE Rancho Cucamonga 909-878-0302.

We will come out quickly and begin the removal of this unhealthy water. We will wear our personal protective equipment, remove the water from the floor coverings, spray disinfectant on all the wet surfaces and set up the dehumidifiers and air movers.

Your home will be clean and dry before you know it!

Water Damage Timeline

8/6/2018 (Permalink)

ONE HOUR: Within one hour from notice of loss, a SERVPRO of South Frisco/The Colony professional will contact you to arrange for service.You'll know help is on the way!

FOUR HOURS: Within four hours of loss notification, a SERVPRO of South Frisco/The Colony professional will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

DETAILED EXPLANATION: A trained,uniformed and equipped SERVPRO of South Frisco/The Colony professional will walk you through the job process step-by-step,explaining what to expect and the anticipated outcome.

PRETESTING: A SERVPRO of South Frisco/The Colony professional will begin pretesting for restorability, working from the source of the damage outward.

EIGHT HOURS: Within eight business hours of on-site arrival,a verbal briefing of the scope will be communicated to the appropriate person,normally your adjuster or property manager.

CLEANING & RESTORATION: SERVPRO of South Frisco/The Colony professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. We will use State-of-the-art restoration techniques to ensure your property is taken care of right the first time.

FINAL WALK-THROUGH: After the work has been completed,A final walk-through will be conducted with you to help insure your satisfaction. 

Refrigerator Supply Lines CAN Leak!

5/29/2018 (Permalink)

Yes, almost all refrigerator now come with an ice making capacity (and with water and ice dispensers) but they need to have a water line attached to the refrigerator to supply the water for these conveniences.  The supply lines are often copper with very sensitive ends to connect them to the refrigerator and the house water supply system.

Be very careful when installing these supply lines and when moving your refrigerator in and out to clean under it.  THEY CAN LEAK.

Many of our jobs deal with these leaky systems and many of them involve cleaning up mold, too.  The supply lines can have very small slow leaks and the escaped water is not spotted for months sometimes.  It only takes a few days for water to turn to mold.

Give us a call at (909) 878-0302 if you find that you have a problem!

Washing Machine Water Supply Lines

5/29/2018 (Permalink)

Do you own a part time home?

Do you shut off the water when you leave?

Do you at least shut off the water supply lines to your washing machine?

These lines can and do often burst and the amount of water that comes out can create a devastating situation in your home.  Water from a broken line squirts out onto a wall so quickly it creates a hole in the drywall. The water then runs inside the wall and through to another room. It runs all over the floor and is wicked up the walls.

We are available to come get your home dried out and ready again for you, but the damage can exceed thousands of dollars in clean up and repair.

Please check these supply lines monthly and please shut off the water in your other home if  you are leaving for a long time.

Will Copper Pipes Break?

1/25/2018 (Permalink)

If you do not keep your cabin/home warm enough to prevent freezing your copper pipes can burst and cause a serious amount of water damage. 

It is also a very good idea to insulate any pipes in your attic or buildup areas, and consider wrapping your hose bibs or replacing them with the kind that will not freeze.

If you are not a full time resident, be sure to leave your thermostat on 55, open the cabinet doors under your sinks, and if you have south facing windows leave the blinds/curtains open so the sun can assist in warming your home.

If you do experience a broken pipe immediately turn off the water to your home and give SERVPRO Big Bear a call and we will get the water cleaned up and your home dried out ASAP!

How can we tell if your house has dried out after a water loss?

9/13/2017 (Permalink)

Moisture Meter

We use very specific equipment.

Our tools are state of the art and used industry wide.

For moisture testing we use a moisture meter that is highly accurate. 

We can hold it up to a material or even put probes into the material to check for the proper amount of moisture. (Wood and concrete are hardly ever 100% free of moisture.) 

We then place the proper amount of drying equipment into position (blowers and dehumidifiers). We come back everyday and test until the moisture meter says that we have reached the correct moisture level.

When the tested areas are dried to the correct level we remove the drying equipment.

You can trust us to leave your home as dry it needs to be and to get it ready for the replacement of the materials that were removed.