Step 1: 24 Hour Emergency Contact 

The restoration process begins when you call us. SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga is available 24 hours a day for water emergencies, large or small. A SERVPRO staff member will answer the phone every time. When you are dealing with water damage, immediate action is crucial. Even a delay of a few hours can greatly increase the severity of the water damage.  A delay might also cause the possibility for bacterial growth to begin (this can happen with in few days!)  Quick response is one of the things that has made SERVPRO one the top emergency response remediation companies in the country.

We Answer the Phone Ready to Help
Call Today - (909) 878-0302

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Big Bear / Lake Arrowhead / NE Rancho Cucamonga has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment