What our Customers say...

Fire Damage Testimonials

I want to take a moment to thank Dart and the SERVPRO technicians for the outstanding service you provided us during one of the most difficult times in our lives.  I had four general contractors taking a look at the necessary repair work.  They all commended the work SERVPRO has performed.

It was a pleasure to work with SERVPRO of Big Bear team.  They really did their best work serving customers best interest.

Thank you again for working with us all, the process was thorough and well executed.

My husband and I appreciate you working with us on the costs and payments since it was not an insurance claim.

Our insurance adjuster recommended we call SERVPRO to have the smoke damage cleaned up in our house after a small kitchen fire. I can see why he recommended them. They were professional and fast and left the house looking and smelling so much better. Thanks.

Dart and his team are very professional. They are experienced and know what they are doing. They are very friendly. They try hard to guarantee customer satisfaction. I used their service lately to get rid of smoke oder in my house and they did an excellent job. Their rate is the lowest compared with its peers. I highly recommend the team.

The Crew was fabulous.  Andrew was a total professional and he was very nice to work with.  He was so clear about the process would be happening to clean up the damage.

We had a fire with loss in the garage and smoke damage in the house that got into all our belongings. SERVPRO and their staff were excellent to work with from start to finish...and did everything possible to make sure any stress and worry on my part would be a minimum. All our things were boxed and tagged and returned in marked boxes for easy unpacking. No item was damaged or lost. I would most definitely use SERVPRO in the future and would highly recommend them to anyone else. Thanks SERVPRO!