Photo Gallery

Total Ice House

Total Ice House

This will probably not ever happen in Southern California but we can always be subjected to some ice on our homes here in the mountain communities.  Ice on the outside of the house is not too bad, but if it should cause damage from melting and refreezing then there is often trouble.

SERVPRO of Big Bear/Lake Arrowhead/NE Rancho Cucamonga is ready to be at your home within 4 hours of your call to us.  (909)878-0302

How Sad for This Church.

How Sad for This Church.

One of the saddest fire claims that we worked on was in a church.  The loss was so deep for the staff and the members.  They were displaced for several months while the loss was remediated and the facility was rebuilt.  It was tough on our crew to see the burnt cross and Bibles.

MUD!

MUD!

Storms often cause mud flows that can affect your home.  Your home might be in the path of this flowing disaster. SERVPRO will be on site within 4 hours to assess the damage to your home and begin the clean up for you.  You can depend on us. We will work with your insurance company on your behalf.

Devastation from Fire

Devastation from Fire

Fire Storms can be so overwhelming.  The loss can be so catastrophic.  SERVPRO is here to assist you in returning you home to pre-fire condition as quickly as possibe.  We work with all the insurance companies to assure you that your needs are our top priority.

Wind Storm Damage

Wind Storm Damage

Wind can be so powerful and scary!  

SERVPRO has dealt with many roofs that have been damaged by wind.  We know the best way to tarp the roof with weights and boards to assure that no more damage will occur in your home until the roof can be repaired. Call Us.

Mold grows when water sits.

Mold grows when water sits.

Is this case the water remediation was not requested for way too long and when the floor boards were lifted we discovered a serious mold situation.  When this occurs the job demolition has to stop until a containment system is set up and the crew put on Personal Protection Equipment.

Drying a wall with out removing drywall

Drying a wall with out removing drywall

Here is how SERVPRO drys a wall when tile or other wall covering is better left in place.  Holes are drilled into the wall and hoses are placed in the holes and then attached to an Air Mover. The drywall is tested everyday to see how the drying is progressing.

Office Flood

Office Flood

It is a high priority for SERVPRO to respond as fast as possible to a loss in an office building.  There are often many people displaced when this happens: employees, owners, and customers.  Our goal is to dry up the water quickly and efficiently to get things back to normal.

Is there mold in your attic?

Is there mold in your attic?

Does your attic smell musty?

Do you see signs of mold in the places where pieces of wood meet?

Are you wanting to work in the area?

Are you wanting to change this area into a room?

* Roof issues/leals

* Improper ventilation

*Improper venting from pipes  and/or vents.

Are all possible reasons there might be bacterial growth in your attic. If you want to spend time there and are not sure if it is free of bacterial contaminates please call a reputable mold testing company and have it tested. Then call us if your tests are positive and we will rid your attic of the problem.

Oops - forgot to close the door tightly!

Oops - forgot to close the door tightly!

This poor lady!  She was using her walk in tub for a lovely bath but because she did not pull the access door completely tight it leaked while she was bathing.  

Her bath ended up costing over $2500 to clean up.

Walk in tubs are becoming very popular.  Be sure you whole family understands exactly how to close the door.

If there is an accident and you have water where it should not be please call us ASAP so that the loss can be lessened by quick remediation.

Safer Space Heaters

Safer Space Heaters

Because these types of heaters are portable, many times people put them too close to combustible surfaces such as curtains, beds, clothing, chairs, couches and rugs. Coil space heaters are especially dangerous in this regard because the coils become so hot they will almost instantaneously ignite any nearby flammable surface.

If you do use space heaters, use the radiator-type that diffuse heat over the entire surface of the appliance. These are less likely to ignite flammable items, but should still be kept away from them.

If you do end up with a fire in your home do not try cleaning up the soot or smoke yourself.  It takes special solvents to get them off any surface.  Call us, we can handle this for you.

Over night flooding but open in the morning!

Over night flooding but open in the morning!

This children's clothing store had a water loss caused by a leaking drinking fountain that ran for hours.  They called us at about 10 PM.

Even though it was late at night we assembled our staff and filled our vans with about 40 pieces of drying equipment...air movers and dehumidifiers.

We set them all up and quickly put them to work.

Thanks to our availability 24/7 the store was able to open their doors at 10 the next morning and only a couple of air movers were left to run.

Manufactured Homes have special needs when there is a water loss.

Manufactured Homes have special needs when there is a water loss.

Here is a loss that was a long time coming.

The line for the ice maker was leaking for a long time and caused significant damage.

In a manufactured home the sub-floor typically sits on a metal frame and is about 18" or more off the ground. In this situation the water leak ruined two layers of floor (tile and vinyl) and then completely rotted the sub-floor. The ground under this area was also saturated.

Remediation included the removal of all the wet materials and the use of air movers and dehumidifiers to dry up the home.

No matter where you home is, if you have an ice maker check it regularly for leaking.

A Chart of Where Mold Might be Found

A Chart of Where Mold Might be Found

Here is a quick little chart that shows places where you might have mold in your home.

Most often we find it under kitchen and bathroom sinks, behind and under refrigerators, and in damp storage areas under houses.

The best tell tale sign is "that musty smell."

Call us. We will come out and do a visual inspection of your home and let you know what we see. If you like we can put you in touch with a professional mold testing company who will check air samples and specific locations in your home.

We will be very glad to come and remove any mold that might have been found.

Your Dryer can catch fire!

Your Dryer can catch fire!

There are lots of things in your house that can cause a fire but it is pretty simple to make sure your  dryer is not one of them.

Lint is highly flamable. It needs to be removed from the dryer each time you use it.

You also need to be sure to clean out the vent tube that takes the hot air out  of the house.  This can collect lint that might not get caught with the lint filter. 

Such simple little chores can save you the major heart ache of a house fire.

Chimney Fire that caused a mess.

Chimney Fire that caused a mess.

Here is a picture of the outside of the house where there was a chimney fire.

Chimneys MUST be inspected regularly for wear, creosote buildup, and cracks.

Your nice cozy fire can turn into a disaster if you do not maintain a safe chimney.

Have a qualified chimney sweep company inspect your fireplace, stove, insert, and chimney annually.  Try to time your appointment so that you did not need to use the fireplace for at least 2 full days.

We are always available to clean up smoke residue in your home and to remove fire and smoke damage, too.

Water Under Your House?

Water Under Your House?

Yes, especially in the mountains, water can get under your house and cause trouble.  

In this case there was a leak in the kitchen and water went down through the floor, but it can and does seep in through cracks in the foundation.  

SERPVPRO Big Bear can come into your 'build up' area and remove the wet dirt, dry out your floor joints, and sub-floor from underneath. 

This is very important to keep bacterial growth from developing.

Mold Hiding Behind Cabinets

Mold Hiding Behind Cabinets

This poor kitchen had mold everywhere that came from a long term roof leak. By the time we finished the remediation of the situation there were no cabinets, no drywall on the walls or ceiling, and there was only sub-floor underfoot.  

The owners will have to cover a large portion of the remediation because mold is usually limited in the insurance plan.  

Be sure you purchase insurance with at least some mold coverage.

And be sure to "sniff" around your home and do some investigating if you smell anything musty.

Septic Tank Overflow

Septic Tank Overflow

It can happen...toilets and bathtubs can back up and leave human bio hazard in your home.

Not only does this smell poorly, it contaminates the air in the building.

We are trained to clean up this type of waste. We have the HazMat clothing, boots, gloves and masks and we have been trained to do the best job.

Your local SERVPRO office is available everyday and any hour of the day to take care of you!

Snow Chain Service

Snow Chain Service

833-242-4687

Here is a really good phone number to keep for yourself or for your guests who might be visiting this winter.  You never know when you will need help chaining up!

A Forgotten Candle, A Ruined Cabin

A Forgotten Candle, A Ruined Cabin

This was the results of a forgotten candle left burning when the owners left their vacation cabin and headed home. We can clean it up but what a loss for the owners.

Don't Allow This To Happen To You!

Don't Allow This To Happen To You!

This is what happens when mountain home owners and renters forget to turn off the water to their homes when they are going to be away!  Please remember to shut off water and drain pipes during the winter.

The Busy Season Is Almost Here!

The Busy Season Is Almost Here!

Our Mountain Communities always enjoy the beautiful winter season!  But it means there will be lots more guests on the road! Be careful, be patient, and smile. This is the most beautiful place in Southern California in the winter!

The SERVPRO of Big Bear Lake Crew

The SERVPRO of Big Bear Lake Crew

The Crew is proud to serve the Big Bear/Lake Arrowhead/NE Rancho Cucamonga communities as well as all the other areas on the mountain. We have four wheel drive vehicles and/or chains and our crews are trained and experienced in driving in snow and ice.