Recent Posts

Hail Causes Some Serious Damage

8/18/2018 (Permalink)

Now that we are in monsoon season it is a bit odd to be blogging about hail in Southern California, but it is a reality for this time of year as well as in the winter.

This photo shows some various serious damage from rather larger hail. We usually do not have hail this size, but the hail we get does cause damage to people as well as cars and homes. 

SERVPRO of Big Bear/ Lake Arrowhead, NE Rancho Cucamonga is ready to come help you if you have hail storm damage to your home.  We provide board up services to secure the damaged areas of your home.  We are available 24 hours of every day and when you call 909-878-0302 the phone will be answered by a human being!  Try us and see.

Dryer Fires Are A Serious Possibility

8/16/2018 (Permalink)

It is important that regular maintenance and inspection take place to keep you from having a dryer fire in your home.

1. Get the lint OUT of all the ducting

2. Install with care - make sure the venting is not crimped

3. Clear out combustibles - move them out of the dryer area

4. Opt for a metal dryer duct

5. Read tags, they matter - items recommended to be dried on LOW should be or they may catch on fire

6. Exercise extra caution with            flammable liquids

7. Use your clothes to analyze problems - are they not drying as soon as they should - problem!

8. Don't dry and dash- stay home while the dryer is running.

9. Give the outdoor vent a peak - make sure it is clear

Mold Can Grow in Ducting

8/16/2018 (Permalink)

It is the hot and muggy monsoon season now and I am sure you have notice how things are getting the 'musty' smell so quickly.

Mold can grow on your HVAC  cooling coil and in the ducting, too. This can lead to mold being spread all over your home. Mold contamination can lead to many problems like respiratory issues, eye irritations, lethergy, skin irritations, and cognitive complaints. These can be especially difficult for babies, seniors, and anyone with autoimmune issues.

We work with other companies that do the actual testing of the air in your home to ascertain the level of mold that might be affecting your family.

BUT SERVPRO of Big Bear, Lake Arrowhead/ NE Rancho Cucamonga does duct cleaning.  We want to make sure your home is not being contaminated by mold being spread because you are using your air conditioner. 

Fire Pit Safety

8/15/2018 (Permalink)

Back yard fire pits are all the trend this year.  They are so great to sit around and enjoy!

But, you must be real careful of where you place your fire pit, whether it is a fixed unit or a moveable one.

They must be away from your house and away from trees and bushes.  You do not want to let the fire escape from the pit!

If you find that you have a disaster on your hands call 911 ASAP.  These kinds of fires can grow very rapidly.

Should your house sustain any damage please give SERVPRO of Big Bear/ Lake Arrowhead/ NE Rancho Cucamonga a call and we will come out immediately - day or night - to begin the clean up and to board up your home if needed. 

Wind Damage To A Parking Lot

8/9/2018 (Permalink)

Wow, wind can do lots of damage.

Here is a photo of what happened in a commericial parking lot when a quick but powerful wind and rain storm swept through a town.

The damage was not just in the parking lot but left debris in the street and on neighboring properties and did minor damage to the other properties.

SERVPRO came in and cleaned up the debris in the middle of the night so that this business and the surrounding ones could be ready to open the next morning.

We at SERVPRO Big Bear/ Lake Arrowhead/ NE Rancho Cucamonga will show up when we are needed, regardless of the hour. We will move quickly to remediate your losses and we will make sure that you have minimal time down.  Your business is our priority.

Leaking Restroom Sink Causes Business To Shut Down

8/9/2018 (Permalink)

Businesses need to be sure to have a maintenance checking plan for their plumbing.

A leaky sink drain pipe can shut a business down.  If left too long water running out from under a sink in one of your restrooms will cause slip and fall potential for customers and employees and that can lead to big pay out for bodily injury. No business wants that kind of loss.

If you find that you do have a plumbing leak and need a fast clean up give SERVPRO of Big Bear/ Lake Arrowhead/ NE Rancho Cucamonga a call.

We will show up right away and clean up the mess. We will work to get your whole facility again accessible for your employess and customers.

We are here for you 24/7!

Mold Might be Growing Under Your Home!

8/9/2018 (Permalink)

Have you been experiencing any of these problems:  respiratory issues, eye irritations, lethergy, skin irritations, and cognitive complaints like headaches, etc?

It could be from mold and the mold could be growing under your house where you never even see it.

In our communities we often have a buildup area or crawlspace under our house.  These areas can become damp or wet from snow melt, poor drainage around the outside of the home, or water leaking from a pipe and going straight down so you do not even know of the leak. 

It would be good to look under your house at least once a year to see if you have any mold growing there.

If you find mold (or would like the buildup checked out) please give SERVPRO a call (909) 878-0302.

We are certified to removed mold and would be very happy to do that for you.

Water Damage Timeline

8/6/2018 (Permalink)

ONE HOUR: Within one hour from notice of loss, a SERVPRO of South Frisco/The Colony professional will contact you to arrange for service.You'll know help is on the way!

FOUR HOURS: Within four hours of loss notification, a SERVPRO of South Frisco/The Colony professional will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

DETAILED EXPLANATION: A trained,uniformed and equipped SERVPRO of South Frisco/The Colony professional will walk you through the job process step-by-step,explaining what to expect and the anticipated outcome.

PRETESTING: A SERVPRO of South Frisco/The Colony professional will begin pretesting for restorability, working from the source of the damage outward.

EIGHT HOURS: Within eight business hours of on-site arrival,a verbal briefing of the scope will be communicated to the appropriate person,normally your adjuster or property manager.

CLEANING & RESTORATION: SERVPRO of South Frisco/The Colony professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. We will use State-of-the-art restoration techniques to ensure your property is taken care of right the first time.

FINAL WALK-THROUGH: After the work has been completed,A final walk-through will be conducted with you to help insure your satisfaction. 

It is Summer but Winter will return!

5/29/2018 (Permalink)

Snow/Rain/Wind Storm

A family’s Wrightwood home suffered serious damage last winter after a snow, wind, and rain storm. Thankfully they called SERVPRO of Big Bear/Lake Arrowhead/NE Rancho Cucamonga and we were able to help them and several other mountain community families clean up debris and restore the property to preloss conditions. The homeowners were grateful that our 24/7 services were available to them in their time of need. 

If your home has been damaged by severe floods or storms, call us right away at (909) 878-0302. Disaster can strike when we least expect it, but SERVPRO of Big Bear/Lake Arrowhead/NE Rancho Cucamonga will be there to help you weather the storm.

Faster Response

Since we are locally owned and operated, we are able to respond more quickly and with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.  All our staff are residents in the mountains and understand the driving conditions, weather problems, and special needs of mountain home owners. We also understand the situation with the damage home being your mountain cabin get-a-away and that you are not there full time; or maybe this home is a vacation rental.

Resources to Handle Floods and Storms

When storms hit the San  Bernardino Mountains we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States. 

Have Storm or Flood Damage?

Call Us Today 

(909) 878-0302

Refrigerator Supply Lines CAN Leak!

5/29/2018 (Permalink)

Yes, almost all refrigerator now come with an ice making capacity (and with water and ice dispensers) but they need to have a water line attached to the refrigerator to supply the water for these conveniences.  The supply lines are often copper with very sensitive ends to connect them to the refrigerator and the house water supply system.

Be very careful when installing these supply lines and when moving your refrigerator in and out to clean under it.  THEY CAN LEAK.

Many of our jobs deal with these leaky systems and many of them involve cleaning up mold, too.  The supply lines can have very small slow leaks and the escaped water is not spotted for months sometimes.  It only takes a few days for water to turn to mold.

Give us a call at (909) 878-0302 if you find that you have a problem!