Recent Posts

This is always possible in the mountains!

11/30/2017 (Permalink)

Storm Damage This is always possible in the mountains! Snow, Tree, House!

Snow loads on trees can be a serious problem.

It is important to keep your trees trimmed from above your home. (And it is important to have the snow removed from your roof if it gets to deep.)

If you should have a tree fall on your roof we can be there to help minimize the damage that it causes by cutting back the tree branches on the roof, tarping the holes left, boarding up the walls that might have been damaged.

We can also pack out your belongings, if necessary, and place them in a storage container for you.

We are available everyday of the year and every hour of the day.  Our crews know how to drive in snow and ice and our vehicles are equipped with either all wheel drive and/or chains.

Ah, the roads will be getting crowded!

11/16/2017 (Permalink)

Community Ah, the roads will be getting crowded! More cars are coming!

As we get closer to "The Season" there will be more and more cars on our local streets and there will be snow and ice on them, too.

Be patient. Lots of the drivers are not use to these conditions and will be going very slowly or they just might get out of control.  Slow down and enjoy the view.

Slow Down.  The ice and snow mean that there will be less traction for our tires so we need to slow down. Relax and enjoy the drive.

Plan extra time. More cars and more people means that you will need a bit more time to get to your destination and to do what you want to do when you get there. Smile and enjoy the moment.

Be Gracious.  It will not waste your time to let the other car go first or enter into your lane of traffic.  Smile and enjoy the season.

Happy Season!

Blue Jay Christmas Parade

11/16/2017 (Permalink)

Community Blue Jay Christmas Parade Blue Jay Parade

The 38th Annual Blue Jay Christmas Parade is coming! December 2, 2017.

I just love this parade. It is so small town and so moving.  The community really struts is stuff in this parade.

This year's theme is "Miracle on Highway 189" and it will be amazing. There will be candy thrown by the folks on floats. There will be little kids marching and dancing. And of course, there will Be Santa Claus! Yeah!

The road through town closes at 1:00 and then the fun begins.  Get there early and find your best seat for the show.

Be sure to wave to the kids who are in the parade. They are creating life time memories.

Please come out and begin your Mountain Christmas Celebration with this wonderful tradition.

Big Bear Village Christmas Tree Lighting

11/16/2017 (Permalink)

Community Big Bear Village Christmas Tree Lighting Big Bear Tree Lighting 2016

Nov 25, 2017 | 05:00PM - 06:00PM

The Big Bear City Fire Department will be hosting the Annual Christmas Tree Lighting Ceremony on Saturday, November 25, 2017. Everyone is invited to join the festivities starting at 5:00 p.m. The switch will be flipped to the tree lights promptly at 5:30 p.m.

Following the official tree lighting, Santa Claus will be making a special visit to the Fire Station. Children are encouraged to bring their wish list to give to Santa! Families are asked to bring a plate of cookies to share; hot coffee and cider will be provided.

This is one of those memory making moments for the children, as well as the adults!  Dress warmly and plan to stay for the whole evening. The Village is beautiful this time of year!

Fire Started By An Electric Candle

9/21/2017 (Permalink)

Fire Damage Fire Started By An Electric Candle Cabin Fire

Really! This really happened!

The owners of this weekend cabin accidentally left an electric candle on on their mantle when they left after a wonderful summer weekend in the mountains.

Next call they received was that their cabin was on fire and they better get up and see it.

We received the call from their insurance agent and we went right over.  The fire department was just finishing mopping up and we were getting prepared to do the board up of the doors and windows.

What a mess! Soot and water everywhere, blackened paneling, missing ceiling and roofing, smoke damage in all the rooms.

If you are so blessed to have a second home be sure that you leave it (and your main home) in a safe condition before you leave.  A second check on all things only takes a few minutes and could save you tons of heartache and thousands of dollars.

This is so GROSS!

9/20/2017 (Permalink)

Cleaning This is so GROSS! Grossly Filthy Carpet

We do carpet cleaning.

We have done lots of it in 30 years.

We have seen so many degrees of dirty carpets but his one wins the "Best Dirty Carpet Award."

If your home is rented out full or even part time then you really should consider having the carpets cleaned at least twice a year.  The cost is not that great when you consider it against the cost of new carpet.  And you deserve clean carpets in your own home, too!

Our highly trained technicians will come out and give you an estimate and are generally available right away to do a cleaning if you desire.  We use very advanced cleaning equipment.

If you should need the carpets to be dry for use in a short time we can use several air movers to dry it out more quickly.

Give us a call 909-878-0302.

Winter Is Coming!!

9/15/2017 (Permalink)

Storm Damage Winter Is Coming!! Bathroom Frozen Pipe Damage

Be prepared if you will not be in your home full time! It only takes a few minutes when you are leaving to follow these 4 simple steps to keep your home safe from a water loss.

* Leave your heater at 55 degrees

* Open the cabinet doors under your sinks

* Turn off your water supply

* Drain your water lines

If you forget to do these things you leave your home with the potential for a serious water damage loss.

Small, low water leaks can cause really big damages. You might not even see the damage because it will be in your walls or under your house.

We at SERVPRO Big Bear/Lake Arrowhead hope you have a wonderful Fall and Winter on our beautiful mountain!

Does your home smell musty?

9/14/2017 (Permalink)

Mold Remediation Does your home smell musty? Mold on drywall

So often our mountain cabins are not used for several months and when we do open the door there is that horrid musty smell.

It is usually bacterial growth. 

To properly remove the growth we will contain the growth area to keep the spores from spreading, use an air scrubber to remove spores from the air, and then after removing the bacteria we will spray with an antimicrobial to kill any remaining spores. 

The common places that end up having bacterial growth are behind the refrigerator, under the kitchen and bathroom sinks, and near the water heater.

If you are thinking of selling your home it will sell much faster if it does not have the musty smell.

Bacterial growth can be a serious hazard for some people.  Take care of removing it as soon as you can.

Facebook Page

9/14/2017 (Permalink)

Our new Facebook page is up and running:

SERVPRO of Big Bear/ Lake Arrowhead/ NE Rancho Cucamonga

Please visit us and give us your 'like,' and 'share' our page with others, too!

We are excited to be here and available quickly for your mountain home emergency needs. 

Our staff all live on the mountain! Our vehicles are all 4 wheel drive! Our staff knows how to drive in the winter conditions! We are READY every day of the year, twenty-four hours a day.

We enjoy being active in our community organizations and developing relationships with them. 

We add posts to our website every weekday and we would love have you respond and let us know the issues that might be of importance to you.

How can we tell if your house has dried out after a water loss?

9/13/2017 (Permalink)

Water Damage How can we tell if your house has dried out after a water loss? Moisture Meter

We use very specific equipment.

Our tools are state of the art and used industry wide.

For moisture testing we use a moisture meter that is highly accurate. 

We can hold it up to a material or even put probes into the material to check for the proper amount of moisture. (Wood and concrete are hardly ever 100% free of moisture.) 

We then place the proper amount of drying equipment into position (blowers and dehumidifiers). We come back everyday and test until the moisture meter says that we have reached the correct moisture level.

When the tested areas are dried to the correct level we remove the drying equipment.

You can trust us to leave your home as dry it needs to be and to get it ready for the replacement of the materials that were removed.